Early Upgrade: Terms and Conditions
PropertyGuru Agent Packages/Plus All-Access Packages Early Upgrade: Terms and Conditions The Early Upgrade option is not available to customers within the renewal window. Early Upgrade is not applicable for subscription downgrades. Once the Early Upgrade is formalized, the existing contract will be terminated, and a new contract will be created. Delayed activation of the account […]
By Nicole
• 2 months ago PropertyGuru Agent Packages/Plus All-Access Packages Early Upgrade: Terms and Conditions
- The Early Upgrade option is not available to customers within the renewal window.
- Early Upgrade is not applicable for subscription downgrades.
- Once the Early Upgrade is formalized, the existing contract will be terminated, and a new contract will be created. Delayed activation of the account is not permitted.
- The upgraded subscription and its subscription credits are valid for 12 months. Carry-over credits from the existing package will expire with the original subscription.
- In cases of overspent credits, the number of overspent credits will be deducted from the credits in the upgraded package.
- In cases of underspent credits, the balance will be carried over to the new upgraded package, following a week-based usage treatment.
- Credits with earlier expiry dates will be used first.
- Delayed activation of the upgraded package is not permitted.
- All features included with the upgraded package are valid for 12 months from the account activation date, except for Transaction Insights Lite. Any unused features will be forfeited upon account expiry.
- Please note that package upgrades are currently available within PropertyGuru Agent Packages only. Upgrades from PropertyGuru Agent Packages to the Plus All-Access Package are not available until further notice.
- The agent package is strictly non-refundable, non-transferable to another agent or owner, and non-exchangeable for other products.
